Contact us

We appreciate your interest in Southern Metropolitan Cemeteries Trust (SMCT). The below may assist you with your enquiry prior to getting in touch with us.

For urgent assistance to make arrangements for someone who has recently passed, please call (03) 8558 8278. We can be contacted Monday - Saturday between 9:00 am and 5:00 pm and on Sunday between 11:00 am - 3:00 pm.

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Frequently Asked Questions (FAQs)

For your convenience, we have compiled a list of common Frequently Asked Questions.
customer care appointment call

Book an appointment

Request to be booked into the next available appointment. For urgent assistance to make arrangements for someone who has recently passed, please call (03) 8558 8278.
800x600 Location Fees Pricing

Location Prices

Download our cemetery fee and package brochure by location.
Springvale Botanical Cemetery

Maps and Directions

View maps and directions to nine iconic cemeteries and memorial parks in which to honour and celebrate life.

Deceased Search Enquiry

Find on-site chapel service location

Watch or download a livestream/recording

Feedback or complaints

Flower delivery to a service or graveside

Grave Top Up Request Form

Current career opportunities

Upcoming events and experiences
  1. Contact Us

    Please note, one of our Customer Care Consultants will respond to your e-mail within 2-3 business days. If your enquiry is of an urgent nature, please call us.




We're here to help

View grief support resources

Pam's Story: You never know how it is going to feel until it happens to you

Pam's Story: You never know how it is going to feel until it happens to you
Find a Funeral Director

Find a Funeral Director
Supporting our community with care and wellbeing

Supporting our community with care and wellbeing
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