Privacy Policy

Southern Metropolitan Cemeteries Trust (SMCT) values and is committed to protecting your privacy.

SMCT collects and handles personal information in accordance with the Cemeteries & Crematoria Act 2003, the Privacy and Data Protection Act 2014 (Vic) (“PDP Act”) and the Health Records Act 2001 (Vic).

This website privacy statement only applies to the information collected from you specifically as a result of your visit to our website, https://www.smct.org.au/ because there are specific uses we use your information for in connection with the website. For information about our broader collection, use, and disclosure of personal information, please refer to our general privacy policy.

We may update this website privacy statement and our privacy policy from time to time. Any changes to this privacy statement and the privacy policy will be published on this website.

This privacy statement does not apply to any external websites that are linked on the SMCT website or which you may access through the SMCT website. We are not responsible for the privacy practices or content of external websites operated by third party organisations including those websites you need to access for purposes associated with your use of our website or services, for example, on-line event booking which is done through a third party organisation on our behalf. When you visit or are directed to other websites through the SMCT website, we

We may collect personal information that you choose to give us, or which may be required to access a service.

Examples of personal information we may collect include: Your name, address, phone number and email address. This information may be collected via online forms, event registrations, email or newsletter subscriptions.

Whenever we ask you to provide personal information for other purposes, we will provide you with notice specific to that collection.

We will only disclose your personal information for the reason it was collected, or for a related purpose that you might reasonably expect us to use it for.

For further information on how we handle your personal information, please refer to our general privacy policy.

We use third party applications to deliver email campaigns to subscribers, collect leads for newsletter subscriptions or downloadable content, and analyse website usage. When you interact with these tools, your information may be collected and managed by the third party in accordance with their privacy policy. Access to the relevant privacy policy will be provided at the point of engagement.

Cookies are small files that are transferred to your web browser when you visit a website. These files contain certain pieces of information that help you navigate the website efficiently. Cookies are used to save information about your interaction with a website – for example, your login details, preferences, and how and when you use a website. They cannot be used to run programs or deliver viruses to your computer.

Our website uses session cookies which are stored in temporary memory and are not retained after you close the browser session. Google Analytics may also set or collect first-party cookies to collect information on website usage statistics.

Under the PDP Act, we have a responsibility to protect your personal information. We take reasonable steps to make sure that your personal information is protected from misuse, loss, and unauthorised access, modification, or disclosure. Access to systems, applications, and the information that we collect is limited to authorised employees only.

Further, any personal information that we collect and use for identifying user trends (for example, IP address) is aggregated and anonymised when generating reports.

You may request access to, or correction of, documents that contain your personal information which are in our possession. For information on how to make a request for access or correction, please contact us via the details below.

In some cases, requests for access or correction will be handled in accordance with the Freedom of Information Act 1982 (Vic).