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Customer stories

Hear from our customers about what makes our sites and event special to them.

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You never know how it is going to feel until it happens to you

  • Bunurong Memorial Park

"You never know how it is going to feel until it happens to you." Pam

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Grieve well, live well, love well

  • Springvale Botanical Cemetery

This is an excerpt from an article Audrey has written to mark a special occasion.

A cemetery filled with various graves, shaded by trees, offering a quiet space for reflection and honouring the deceased.

Denis McCormack’s story: Finding a forever resting place for your loved ones

  • Melbourne General Cemetery

‘There’s a feeling that you’re in the present but you’re also in a sacred place,’ Denis reflects.

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Home is where the heart is present – Te Okatai’s Story

  • Bunurong Memorial Park

Te “Tai” Okatai’s grief and healing journey has not been easy as she continues to learn how to navigate the loss of her husband, best friend, and confidante, Musician Tom Lindsay.

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Embracing normality during grief: How the Start Family honour Matthew Start

  • Bunurong Memorial Park

Phill and Sharon Start, share with us their experience after losing their eldest son, Matthew ‘Starty’ Start, to bowel cancer in 2016.

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Reflection by the lake: In memory of Delores Stanley

  • Bunurong Memorial Park

“We’ve come here tonight to celebrate and bring all our food because we wanted to sit with her [Delores] and celebrate tonight,” she says.

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The Journey: Robyn's Story

I lost my Dad, and then my Mum in 2019. I struggled through all the emotions of grief until finally, this year, overwhelmed by sorrow, depression and regrets, I suddenly booked a last-minute cruise to New Zealand on the Queen Elizabeth, leaving soon – in two weeks!