Frequently asked questions

The following list of frequently asked questions attempts to provide you answers to many of the common questions families have with the passing of a loved one. Southern Metropolitan Cemeteries Trust (SMCT) is an organisation with a mission to support and care for families at often the most difficult times in their lives.
For specific questions related to Burial, Cremation or Mausoleum please check the relevant webpages.
If you don't find an answer to a question you have, our team are here to help provide transparency and choice so that you can honour and celebrate the life and memory of your loved one. For any assistance, please call 1300 466 904.
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Our organisation
We believe that every person, regardless of their religion, culture or personal preferences should be able to honour and celebrate their loved one as they choose.

Our community
Engaging with diverse cultural and religious groups helps us better support our community by aligning our memorial and burial areas with specific customs and traditions.

Events
Coming together with the community can be a wonderful way to acknowledge, reflect and remember loved ones on special days.