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COVID-19 Update: Our locations & services remain open to support you - what you need to know about Step 3 Read More

New Streaming Video Services

Streaming Video Services

Our commitment to honouring and celebrating life through the current crisis remains our focus. While there is nothing like physically being with loved ones at this time, we are introducing new streaming video services for those unable to attend.

Father looking at live funeral streaming

We understand the importance of saying goodbye to loved ones and appreciate the added difficulty of restrictions imposed on families at such an emotional time. While there is no replacement for attending in person, we hope this service provides a small comfort for those wishing to be part of the day's proceedings.

Enquire About Streaming Services
woman live streaming funeral

How video streaming services works:

  1. 1. When booking your burial, funeral or memorial service, let our team know that you would like video streaming to be made available for extended family and friends.
  2. 2. a. For burial services, you will receive a private online video link to the scheduled live streaming video service, which you can share with the family and friends that you choose.

    2. b. For chapel services you will receive a private online video link shortly after the service concludes. (At this time no live video streaming options are available)
  3. 3. You can then share the link with your family and friends via email, text message, or private social or family chat groups.
  4. 4. For live streaming services, your virtual attendees should click on the link (or copy to their website browser) five minutes prior to the scheduled service time to access the live streaming video.
  5. 5. Once the service has concluded, all virtual attendees can close their browser window to end video streaming.

We will do everything possible to ensure both the service and live streaming services commence at their allocated time. In some cases, small delays can happen between services. We ask that you leave the browser window open so when the service is online, it will be available for viewing.

For further information on COVID-19 updates, please visit our dedicated page with all our available services at this time.

Please note streaming services are currently only available on weekdays and for services held within Springvale Botanical Cemetery.


For more information on live streaming services, please contact our customer care team on (03) 8558 8278.

Contact Us

Please contact our customer care team on (03) 8558 8278 who can help guide your through available options at this time.