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If you are experiencing financial hardship

The passing of a loved one is a challenging time. It can often leave bereaved family members in vulnerable circumstances, both emotionally and financially.

We understand the grief that you may experience, and appreciate the compounding impact that financial hardship can have. While we all plan to give the perfect send-off, funerals and memorials can be expensive, so we are here to help.

The following options may be available depending on you and your loved one's circumstances.

1. Bereavement Assistance and Welfare Options

We encourage you to explore what Australian Government welfare options are available if you are facing financial hardship. Centrelink has payments, support, and other services to help you when someone close to you passes away. The Services Australia website has helpful information on the welfare support you can access when an adult or a child passes away.

2. Essential Care Funeral (ECF)

When a bereaved family cannot afford a funeral for a loved one, the State Trustees can provide funding to lay the loved one to rest, in what is known as an Essential Care Funeral. Arrangements for an ECF can be made when the estate of the deceased person is being administered.

If State Trustees are not already the appointed administrator for the estate, the senior next of kin (or executor, if there is one) can authorise for State Trustees to provide funding for the ECF.

It's important to note that this funding does not cover the cost of a funeral service itself, just a burial or cremation. It also needs to be organised before the loved one has been laid to rest, and cannot be applied to reimburse families once this has already occurred.

For information about accessing Essential Care Funerals, please contact the State Trustees.

3. Support Services

When a loved one passes, it can be tough to process, and the thought of social groups and activities can be challenging. However, one-on-one counselling is available in times of grief, and there are several other professional services worth considering.

We understand how challenging the death of a loved one can be. Regardless of your financial situation or any other unfortunate circumstances, we are here for you. If you or someone you know is experiencing financial hardship and unable to afford a funeral, get in touch with one of our friendly team members today.

Floral arrangements adorn the walls of a mausoleum at Springvale Botanical Cemetery in remembrance of loved ones