Frequently Asked Questions
UPDATE | Changes to the Centre for Care & Wellbeing program
Please note: From 1 July 2023, we start our transition to a more tailored community care and wellbeing program across our sites. Moving from a Centre-based model to a flexible, activity-based model means we can be agile and deliver the programs our community needs – where they need it. Read here for more information.
CCW is a safe, supportive place to help you if you are grieving, which is a natural response to loss.
It was established in 2017 to provide much needed help for people who need support, care and guidance during grief.
If you are grieving, CCW offers care, guidance and support, understanding that grief is a very personal experience and everyone will grieve differently.
Our team and our visitors (who have all suffered loss), form the extended CCW community. Everyone is respectful of each other’s needs and we are there to provide comfort and support, as you need it. We all understand that each person needs to grieve in their own way, in their own time. It also provides you with an opportunity to meet others to form new friendships and support networks.
On the days we are open, you are welcome to visit at any time. You may simply want to come in to spend time reflecting, or you may feel like a coffee and chat. It’s always up to you. We have a wonderful library and we also offer a full range of activities and sessions, if you would like to participate.
Yes, to grieving visitors of all ages, cultures, religions and backgrounds.
A whole range of physical, emotional and group education sessions facilitated by experienced, accredited therapists. These include music and art, movement, stretch and meditation, walking groups and various educational and tailored support groups.
No, all support services are free of charge.
Within the vast, established gardens of Springvale Botanical Cemetery near the Customer Service Centre. If you haven’t been here before, you will be surprised by the beauty that will surround you.
There are currently no limits to the number of times you can visit CCW. You are welcome anytime. However, if you would like to participate in a session, it’s best to book as spaces in activity sessions are limited. You can view our timetable and book sessions and activities online or by email or phone.
Yes, please feel free to call us on 8772 6111 or email care@smct.org.au
We are here to help you.