Our service partners
Serving the community
SMCT regularly communicates with the Department of Health and enjoys a positive working relationship with the support team who provide invaluable guidance on the Act and our governance. We work cooperatively with other cemetery trusts and industry associations and are open to exchanging information and sharing ideas.
We welcome business-to-business partner sponsorship of our many events and initiatives, offering tailored partnerships. Our community events attract large numbers and include the Mother’s and Father’s Day services, and Christmas Remembrance services, amongst others.
Information about tender requests and procurement:
From time to time, SMCT requests tender responses or expressions of interest (EOI) for services within its locations. These requests will be listed on our Procurement page. SMCT is committed to providing an exceptional level of service to the communities that we serve.
Cemeteries and Crematoria Association of Victoria (CCAV)
The Trust is a member of the Cemeteries and Crematoria Association of Victoria (CCAV)External site. A number of SMCT employees hold key positions on the CCAV board.
Information for SMCT registered funeral directors
At SMCT, we understand the sensitive nature of funeral arrangements and the importance of efficiency and ease in this process. As a funeral director, we appreciate that your customers look to you for a fast response to all requests. To help us assist you effectively, we strongly recommend downloading and completing any required documentation before requesting an appointment. This proactive step significantly improves the booking experience, helping to streamline the process for all parties involved.
The following documents are available for you to view or download:
FY26 Fees List: For fees lists effective 1 July 2025, please visit our Location Fees page.
Information for SMCT registered monumental masons
In order to work at any of SMCT’s eleven locations, Monumental Masons must be registered.
To register with SMCT to become a trusted Monumental Stonemason working across our cemetery locations, please email SMCT.Monumental@smct.org.au with your first name, last name, company name, role, contact email and phone number. Our Monumental team will respond within two business days to request all relevant insurance details and other paperwork. If you have any questions about this form, please contact SMCTExternal siteExternal site.
The following documents are available for registered Monumental Masons to download or view:
Recommended

Function rooms
Our fully licensed venues serve culturally inspired menus prepared by our in-house chefs for memorial services and other events.

Cremation witness viewing rooms
If you choose to witness a cremation, our crematoriums offer viewing rooms for up to 20 people, providing a peaceful and intimate space.

Collecting Cremated Remains
Collecting a loved one’s ashes after cremation is as simple as booking a 30 minute collection appointment.
Plaques
- Springvale Botanical Cemetery +10 other locations
Learn how to arrange a memorial plaque, including size, wording, and personalisation options.

Florist | Café Vita et flores
Celebrate any occasion with flowers and gifts from Café Vita et flores in Springvale and Dandenong South.

Café | Café Vita et flores
Located within Springvale Botanical Cemetery and Bunurong Memorial Park, we offer seasonal dishes, hot coffee, and function catering.