Collecting Cremated Remains

For many of our families the experience of collecting a loved one’s ashes is unfamiliar and daunting, so we’ve put together some information to help provide a little bit of a picture as to what to expect.
Collecting a loved one’s ashes after cremation is as simple as booking a 30 minute collection appointment between Monday to Friday, 9am – 5pm. Other times may be accommodated on request. Please note that we are experiencing unprecedented volumes at the moment so there is a 2 week wait for appointments.
Recommended

Cremation urns
Cremation memorial urns provide you with a meaningful way of honouring your loved one. Choosing an option that's right is a personal choice that we can help guide you through.

Cremation options
- Springvale Botanical Cemetery, Bunurong Memorial Park
Many ways to honour a loved one, now or years in the future. Scatter, inter or memorialise into a tribute to be cherished.

Nature memorials
- Springvale Botanical Cemetery +3 other locations
Nature memorials, including roses, shrubs, and trees, are offered at our cemeteries.