Collecting Cremated Remains
For many of our families the experience of collecting a loved one’s ashes is unfamiliar and daunting, so we’ve put together some information to help provide a little bit of a picture as to what to expect.
Collecting a loved one’s ashes after cremation is as simple as booking a 30 minute collection appointment between Monday to Friday, 9am – 5pm. Other times may be accommodated on request. Please note that we are experiencing unprecedented volumes at the moment so there is a 2 week wait for appointments.
Recommended
Cremation urns
Cremation memorial urns provide you with a meaningful way of honouring your loved one. Choosing an option that's right is a personal choice that we can help guide you through.
Cremation options
- Springvale Botanical Cemetery, Bunurong Memorial Park
Discover flexible cremation options with SMCT, including traditional services, direct cremation, and personalised memorials. Honour your loved one with meaningful tributes across serene cemetery settings.
Nature memorials
- Springvale Botanical Cemetery +3 other locations
Nature memorials, including roses, shrubs, and trees, are offered at our cemeteries.