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Please take care when visiting our locations. Victoria's extreme weather event has continued to make areas around our grounds slippery and waterlogged. Read more

Request an appointment below and you will be booked in to the next available appointment depending on demand. If you require a specific date and time for your appointment or cannot attend an appointment at either Springvale Botanical Cemetery or Bunurong Memorial Park, please call us. An SMS confirmation with your appointment details will be sent to you once we have reviewed your request and you can change this at any time by contacting us.

For urgent assistance to make arrangements for someone who has recently passed, please call (03) 8558 8278.

Purchase a Burial or Cremation Memorial

Our customer care consultants will guide you through purchasing a burial or cremation memorial location that suits your family’s needs.

Collecting ashes

Collect your ashes and have the option to also discuss available urn options with our customer care consultants.

Plaque arrangements

Our customer care consultants will guide you through selecting plaque options for an existing purchased location.

  1. Request to book an appointment form
  2. Appointment location preference
  3. Appointment method preference
  4. Appointment time preference

Springvale Botanical Cemetery


Weekday appointment times:
Burial appointments - from 9:00 am to 2:30 pm
Cremation appointments - 9:00 am, 11:00 am, 2:00 pm
Collect appointments - from 9:30 am to 4:30 pm
Plaque appointments - 9:00 am, 11:00 am, 2:00 pm, 4:00 pm

Bunurong Memorial Park


Weekday appointment times:
Burial appointments - 9:00 am, 11:30 am
Cremation appointments - 9:00 am, 11:30 am, 2:30 pm
Collect appointments - from 9:00 am to 11:30 am; from 1:30 pm to 4:00 pm
Plaque appointments - 9:30 am, 11:00 am, 1:00 pm, 3:00 pm

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