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Luculia, Springvale Botanical Cemetery

Find a funeral director

Funeral directors help families by taking care of the person who has died, organising the funeral, handling paperwork, and making sure personal and cultural wishes are respected.

What do funeral directors do?

Funeral directors play a vital role in helping families honour their loved ones. They assist with:

  • Transporting and caring for the deceased

  • Organising funeral or memorial services

  • Managing legal paperwork and death certificates

  • Supporting cultural, religious, and personal preferences

Choosing the right funeral director ensures your loved one’s farewell is handled with dignity and care.

Tips for choosing a funeral director in Melbourne

Here are some helpful steps to guide your decision:

  1. Create a shortlist of funeral directors near your chosen cemetery or memorial location.

  2. Call and compare – speak with more than one provider to understand your options.

  3. Ask questions – clarify services, costs, and logistics.

  4. Know your rights – you can change funeral directors if needed, even after initial arrangements.

Explore our guide to finding the right funeral directorExternal site for more detailed advice.

Need help planning a funeral?

Visit our Planning a Funeral page for step-by-step guidance, cost comparisons, and support services. Our team is here to help you navigate this journey with care and clarity.

A group of four older adults enjoying a lively conversation over coffee in a cosy, brightly lit room.

10 steps to planning a funeral

This step-by-step guide, created by our Customer Care team, answers common questions families ask when planning a funeral.

Services and facilities

Discover the range of services and facilities we provide to honour and remember your loved ones.

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Costs and how to compare prices

Costs will depend upon the memorial location within the cemetery and the type of memorial option chosen.