Request an appointment below and you will be booked into the next available appointment depending on demand. If you require a specific date and time for your appointment or cannot attend an appointment at any of the locations listed below, please call us. An SMS confirmation with your appointment details will be sent to you once we have reviewed your request and you can change this at any time by contacting us.
For urgent assistance to make arrangements for someone who has recently passed, please call (03) 8558 8278.
Purchase a Burial or Cremation Memorial
Our customer care consultants will guide you through purchasing a burial or cremation memorial location that suits your family’s needs.
Collecting ashes
Collect your ashes and have the option to also discuss available urn options with our customer care consultants.
Plaque arrangements
Our customer care consultants will guide you through selecting plaque options for an existing purchased location.
Springvale Botanical Cemetery
Weekday appointment times:
Burial appointments - from 9:00 am to 2:30 pm
Cremation appointments - 9:00 am, 11:00 am, 2:00 pm
Collect appointments - from 9:30 am to 4:30 pm
Plaque appointments - 9:00 am, 11:00 am, 2:00 pm, 4:00 pm
Bunurong Memorial Park
Weekday appointment times:
Burial appointments - 9:00 am, 11:30 am
Cremation appointments - 9:00 am, 11:30 am, 2:30 pm
Collect appointments - from 9:00 am to 11:30 am; from 1:30 pm to 4:00 pm
Plaque appointments - 9:30 am, 11:00 am, 1:00 pm, 3:00 pm
